Legal Center
Suluhu's policies, in one place
Nine documents govern how Suluhu works — from the terms you agree to as a customer or provider, to how we handle your data and resolve disputes. All of them, in plain sight.
Terms of Service
The rules for using the Suluhu platform, for customers and service providers alike.
Privacy Policy
What personal data we collect, why, and the rights you have over it.
Service Provider Agreement
The independent-contractor agreement every service provider accepts to work on Suluhu.
Refund & Cancellation Policy
How cancellations, refunds, and payment reversals are calculated and processed.
Community Guidelines
The standard of behaviour expected from everyone on the platform.
Acceptable Use Policy
What you can and can't do on Suluhu — fraud, safety, platform manipulation, and more.
Cookie Policy
How cookies and similar technologies are used on our website and apps.
Copyright & IP Policy
Ownership of platform and user content, and how to report infringement.
Dispute Resolution Policy
How disagreements between customers and service providers over a job get resolved.
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